Career // Résumé

Résumé

Robert Tyler Class

Creative Producer Video Editor Storyteller

Baltimore, MD 21215 TylerClass.com

Experience, skills, production background, selected projects, education, and certifications—formatted for the web.

View Résumé PDF Download Résumé PDF View LinkedIn Hire Me

Summary

Creative Producer and Video Editor with 10+ years spanning independent media, creative production, technology, operations, customer experience, and team leadership. Leads work from concept and pre-production through editing, post-production, quality control, and delivery. Combines story development, production coordination, digital asset management, AI-assisted workflows, technical troubleshooting, and clear stakeholder communication to create polished, audience-focused media.

Experience

Founder / Creative Producer

RTC Studios

Baltimore, MD

  • Lead creative projects from concept through production, editing, post-production, delivery, and portfolio presentation across video, digital media, web, and original storytelling projects.
  • Build repeatable production systems for project organization, asset management, revision tracking, quality control, publishing, and AI-assisted creative workflows; manage TylerClass.com as a public creative portfolio and media hub.

Product Flow Specialist

Best Buy

Baltimore, MD

  • Supported high-volume inventory flow, receiving, processing, staging, online order fulfillment, stock accuracy, and cross-team operational execution.

Store Manager / Assistant Store Manager

GameStop

Baltimore, MD

  • Led and coached teams of 5–15, including scheduling, customer experience, sales execution, merchandising, inventory, store operations, performance management, and problem resolution in fast-paced retail environments.

Customer Support Specialist

ZeniMax Online Studios

  • Resolved high-volume account, billing, technical, and gameplay issues for MMO players; documented solutions, escalated complex cases, and translated technical issues into clear customer-facing guidance.

Selected Media Projects

Presentation

Resume Presentation 2026

Creative production, communication, design, and presentation

Production

Project Get a Job (2022)

Producer/Editor; managed concept-to-delivery workflow

Post-Production

Video FX Editing Showcases (2021–2022)

Pacing, transitions, visual polish, and post-production

Content

Short-Form Social Content

Creator/Editor using layered, transition-driven and AI-assisted workflows

Selected Production Experience

  • Live Production ShaderMountain Christian Church · 2017
  • Livestream VideographerSt. Paul’s Lutheran Church · 2017
  • Videographer / EditorGuatemala Mission Documentation · 2015

Additional Technical Experience

  • IT Helpdesk TechnicianRemote IT Solutions · 2016
  • Systems Administrator AssistantConcordia Preparatory School · 2015
  • IT TechnicianCPG Wholesale Produce · 2014–2015

Education & Certifications

B.S. Business Administration

Guilford College · 2009–2013

Minors: Human Resources, Accounting, CITS / Information Systems

Selected Certifications

  • Microsoft Accredited Sales Professional
  • Cornell University Executive Administration
  • Xbox / Microsoft Retail Training
  • Microsoft Office Product Training