01 // Identity
Creative Identity
A multidisciplinary practice built where story, production, technology, and people meet.
I turn ideas into purposeful media, translate complexity into useful systems, and meet audiences with clarity—on camera, behind an edit, or alongside a team.
Make the story clear.Make the process stronger.Make the experience matter.
01Creative / Media
Shape raw ideas and footage into intentional, audience-ready visual work.
02Story / Performance
Communicate with presence through direction, presentation, promotion, and performance.
03Technology / Gaming
Investigate technical problems and explain workable next steps to real people.
04Systems / Operations
Organize information, document process, and reduce friction in repeatable work.
05Sales / Experience
Listen for the need, build trust, and connect customers with the right solution.
06Leadership / Support
Coordinate, train, delegate, and keep teams moving through changing priorities.
Work across video production, editing, live production, motion, photography, content experiments, and digital abstract art has built an end-to-end view of the creative process.
- BuildConcepts, shot plans, direction, and content formats
- ShapePacing, transitions, graphics, color, and audio
- DeliverLive, long-form, social, and platform-ready outputs
On cameraVlogging, self-promotion, school performance, and social experimentation developed ease with an audience.
In the roomPresentations, public speaking, sales, and customer engagement made listening part of the performance.
Behind the frameVideo direction and mission-trip media work connected story choices with people, place, and purpose.
Historical examples span database organization, customer-support documentation, ticketing, workflow design, troubleshooting, and administrative process improvement.
Systems in Practice
2020 // Administrative system
Custom Excel Database
A structured workspace for organizing information and following work through changing statuses.
- Information organization
- Workflow / status tracking
- Systems thinking
RTC_RECORDSfx STATUS = ACTIVE
RECORDSTATUSOWNER
InventoryACTIVERTC
ScheduleREVIEWRTC
ArchiveCOMPLETERTC
2016 // Customer support
Ticket Documentation
Documentation that made investigation steps and support outcomes easier to follow.
- Technical writing
- Case continuity
- Customer-support process
INTAKEINVESTIGATERESOLVE
Workflow // Process
Work-Process Flow
Organization of repeatable work into a clearer sequence with visible handoffs.
- Process mapping
- Operational efficiency
- Team clarity
010203
Support tool // Documentation
Ticket Formatter
A practical formatting aid designed to turn inconsistent inputs into more usable records.
- Standardization
- Faster documentation
- Information quality
RAW INPUT→USEFUL TICKET
2016 // Subject-matter investigation
Terms-of-Service Investigation
Structured notes supported consistent investigation of player behavior and policy questions without exposing internal or customer information.
- Evidence review
- Policy application
- Decision documentation
POLICYEVIDENCEDECISION
Systems & hardware
Experience has included Active Directory and credential management, system configuration, Command Prompt, Registry Editor, deployment, thin clients, remote access, monitoring and backup tools, computer building, peripherals, drivers, and wired / Bluetooth setup.
Platforms & players
Gaming support work included account recovery, digital entitlements, platform troubleshooting, moderation, player-behavior monitoring, Terms-of-Service enforcement, ticketing, and technical documentation.
$900K+Team sales referenced during GameStop management experience$300KIndividual sales referenced during GameStop sales performance25–50%Range by which GameStop sales goals were frequently exceeded60%+Preferred preowned sales referenced in GameStop performance$74KSales over a distinct 12-week GameStop period
These figures describe distinct periods and responsibilities; they are intentionally not combined into one role or timeframe. The wider work included store and assistant management, training, delegation, inventory, logistics, customer service, conflict resolution, and process support. At ZeniMax, documented process work was also associated with productivity improvement.
08 // Selected Work
Claim → Capability → Evidence
The visual proof center: representative production, editing, original art, and systems work.
Production // Career story
Project Get a Job
Producer / Editor · 2022
Purpose-built as a complete production exercise, moving a career story from concept and planning through edit and final delivery.
Post-production // Editing studies
Video FX Showcases
Editor · 2021–2022
Focused studies testing timing, transitions, pacing, iteration, and visual polish across successive edits.
Social media // Format experiments
Short-Form Social Content
Creator / Editor · Ongoing
Short, audience-first experiments combining transitions, layered edits, AI-assisted workflows, and on-camera performance.
Original art // Visual exploration
Digital Abstracts
Artist · Current venture
Original digital artwork using color and movement to develop a distinct visual language and explore meaning.
Explore the art portfolio →
Operations // Systems evidence
Support & Workflow Artifacts
Builder / Documentarian · Historical examples
Safe reconstructions show how database, ticket, investigation, and workflow tools made information easier to act on.
Review systems in practice ↑
Explore the existing public, designed portfolio presentation. Representative previews are presented as a focused companion to this career archive.
RTC // PORTFOLIOSelected Work01—10 / ARCHIVE
Current / RecentSister House · Hilda’s Foundation · 2020 Companies · Best Buy
Recent work spans creative support, service, customer experience, product flow, and operational execution.
Operations / BusinessTime Out for Sports · CPG Produce · Max Claims Solutions · Albright Farms
Roles across sales, administration, logistics, customer service, and business operations strengthened practical systems thinking.
Gaming / TechnologyGameStop · ZeniMax Online Studios · Remote IT Solutions · Concordia Preparatory School
GameStop is represented as distinct periods: 2017–2019, followed by a seasonal return in 2021–2022—not one continuous decade. ZeniMax support work took place in 2016.
Early CareerEarlier CPG roles · Business Analyst internship · Auto Bell · Keene Dodge Chrysler Jeep · The Perennial Farm
Early roles formed a foundation in work ethic, analysis, customer contact, physical operations, and adaptable team support.
Community
Asheville Volunteer Program and service through Mountain Christian Church and St. Paul’s Lutheran Church.
Production
Live and multi-camera production support applied technical skills in service of shared experiences.
Mission media
Guatemala and Mexico mission trips connected practical service with photography, video, and storytelling.
Foundation // Completed degree
Education
Guilford College
B.S. Business Administration with minors in Information Technology, Human Resources, and Accounting.
Credentials // Applied learning
Training
- Executive Administration Certificate
- MBA Inbound Critical Thinking Exam
- Medical Technician Certificate
- Fresh Produce Core HACCP
- Microsoft Xbox Retail Accreditation
- Office Retail Accreditation
Honors // Recognition
Recognition
- GameStop customer-service recognition
- Who’s Who recognition
- Four-year student athlete
- Academic All-ODAC
- Dean’s List
- Student-Athlete Honor Roll
2023 // Graduate study
Ethics-Centered MBA Program
Guilford College · Accepted & Enrolled
Accepted into Guilford College’s Ethics-Centered MBA program and enrolled in 2023. After the program began, I chose to withdraw at the outset rather than immediately return to a field closely related to my undergraduate studies.
Instead, I entered a broader period of self-directed learning, creative development, technology exploration, and practical experimentation—shaped by a rapidly changing post-pandemic world and a growing conviction that education should remain flexible, interdisciplinary, and responsive to the future.
“Formal education gave me a foundation. Curiosity keeps expanding it.”
Next // Collaborate
Bring the whole toolkit.
Have a role, project, or creative problem that crosses disciplines?